Privacy Policy

1. What We Collect

• • Your name and email address (for booking communication and customer support)
• • Your phone number (if provided)
• • Your address (only if the session is at your location or we are delivering services there)

We do not collect unnecessary personal details or share your information with third-party marketers.

2. How We Use Your Information

• • Communicate about your booking or session
• • Provide customer support
• • Follow up on services delivered
• • Improve our services

If you opt in to receive updates or offers, we may send you occasional marketing communications. You can unsubscribe at any time.

3. Payment Details

All payments are securely handled through Stripe or direct bank transfer to our business Wise account. We do not store or process your card details on our website.

4. Third-Party Service Providers

We use the following third-party services to operate our business. We will never sell or rent your personal information.

• • Stripe - payment processing. Stripe Privacy Policy
• • Tally.so - contact and booking forms. Form responses (name, email, and any details you provide) are stored on Tally's servers. Tally Privacy Policy
• • Notion - lead database and form response management. Information submitted through selected forms may be synced from Tally into our Notion workspace so we can track enquiries and follow up. Notion Privacy Policy
• • SimplyMeet.me - booking and scheduling. SimplyMeet Privacy Policy
• • Cloudinary - image hosting and delivery (no personal data collected)

5. Storage & Security

We take reasonable measures to protect your data from loss, misuse, or unauthorised access. While no internet-based service is 100% secure, we work to ensure your information is treated with care.

6. Your Rights

• • Access to the information we hold about you
• • Corrections or updates to your details
• • Deletion of your information (where legally permissible)

Contact: [email protected]

7. Cookies & Analytics

Our website uses analytics cookies to help us understand how visitors use the site. These cookies are only loaded after you give explicit consent via the cookie banner shown on your first visit.

Analytics services

• • Google Analytics 4 - tracks page views, session duration, device type, and traffic sources. Sets cookies including _ga and _ga_* (retained for up to 14 months). We use Google's Consent Mode v2 so that no data is collected until you consent. Google Privacy Policy
• • PostHog - tracks page views, page navigation, and basic session data. PostHog traffic is routed through our own domain for reliability. No data is sent to PostHog until you consent. PostHog Privacy Policy

Essential storage

We store your cookie preference (ss_cookie_consent) in your browser's local storage so we can remember your choice. This does not track you or send data to any third party.

Managing your preferences

You can change your cookie choice at any time using the "Manage Cookies" link in the footer. You can also clear your browser's local storage to reset your preference. If you reject cookies, no analytics data is collected about your visit.

8. Visitors in the EU/EEA & UK

If you are visiting from the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

• • Consent - Analytics cookies are only activated after your explicit consent. You can withdraw consent at any time via the "Manage Cookies" link in the footer.
• • Right to erasure - You may request deletion of any personal data we hold. Contact us at [email protected] and we will respond within 30 days.
• • Data portability - You may request a copy of the personal data we hold about you in a portable format.
• • Legal basis - We process personal data on the basis of consent (analytics) and legitimate interest (form submissions necessary for providing our services).

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.